Seventy commissaries nationwide now offer delivery service, up from the eight stores that had offered delivery under a pilot program launched in 2022.
Delivery options have come online after the Defense Commissary Agency (DeCA) awarded a contract to OnPoint late last year; the deal reportedly could expand to all 178 stores, at DeCA’s discretion.
Are you close enough to a store to take advantage of commissary delivery, and if so, do you know how to access the benefit? Find some guidance below and at DeCA’s website.
Q. How do I know whether my nearby store offers delivery?
A. Search for your store on the DeCA website, or check out the full list in this news release.
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Q. What is the delivery radius?
A. Shoppers must be within 20 miles of the store. Deliveries less than 10 miles carry a $17.75 fee, and those between 10 and 20 miles cost $31.25.
Q. How do I place my order?
A. Make your selections online. If it’s your first time ordering, you’ll be prompted to create an account, select your store, and provide your military identification number. Once you have an account and you’ve selected your groceries, choose the delivery option and complete your checkout with a credit or debit card. Note: Delivery hours may vary by store.
[DECA VIDEO TUTORIAL: Placing a Delivery Order]
Q. What about tips?
A. “Tipping is optional and at your discretion,” per the DeCA website.
Q. What about coupons?
A. Digital coupons and DeCA Rewards Card offers are applicable to delivery orders. Physical coupons are not.
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Q. I have more questions about the delivery benefit.
A. Check out DeCA’s frequently asked questions page. No luck? Reach out to your commissary directly – contact information is available on the Store Locator at Commissaries.com.
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