May 23, 2014

If you received a letter notifying you that one or more of your maintenance medications are on the list for the new TRICARE For Life (TFL) mail-order pharmacy pilot – make sure you’re signed up to receive your medications by mail to avoid paying a penalty.   

The newly implemented mail-order pharmacy pilot program requires TFL beneficiaries living in the U.S. to fill select maintenance medications through the TRICARE Pharmacy Home Delivery or a MTF pharmacy.  

TRICARE officials noted that many TFL beneficiaries have not yet transitioned over to the mail-order system, and could soon pay the full price of their medication if they continue to use the retail pharmacy system for maintenance medications.  

Maintenance medications are those that you take regularly for a chronic condition such as high blood pressure or high cholesterol.   

If one of your medications is on the list, the easiest option for you is to transfer your medication from a retail pharmacy to mail-order Home Delivery system.  

Find out which maintenance medications are covered under the pilot program and to switch your medications from retail to mail order, you can call Express Scripts Member Choice Center at 1-877-882-3335. You can also make the switch online by logging in to your account. (Once you log in, look for the “Prescriptions” sections on your home page. Then, click “Transfer to Home Delivery.”) You can also have your doctor fax your prescription to 1-877-895-1900.   

Remember, if one of your medications is covered by the pilot and you haven’t switched to Home Delivery or a military pharmacy after two refills, you’ll be responsible for 100 percent of the cost if you continue to receive your prescription from a retail pharmacy.