How You Can Make the Most Out of the New Military OneSource App

How You Can Make the Most Out of the New Military OneSource App
Photo via MilitaryOneSource.mil

Resources to ease some of the strains of military life are now available in the palm of your hand.

 

The DoD-developed Military OneSource mobile app packs all of the website’s useful information about finances, recreation, transition assistance and more into bitesize pieces on the screen of your smartphone or tablet. The app is free and available for download on Google Play and Apple’s App Store.

 

“This is increasingly more personalized, curated content and more robust self-service options because we really want to provide a seamless connection to the in-person support available through the Military OneSource program,” said Zona Lewis, associate director for Military Community Outreach within the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy, which helped develop the app. “This new mobile application helps us to maximize our efforts to meet the purpose-driven needs of the military community and get the right information at the right time in the right way to our users.”

 

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The app was developed in about two months; its launch was announced in a Nov. 9 DoD news release. As of Nov. 23, it had been downloaded about 6,000 times.

 

Here's a quick primer on how to make the most out of the app:


1. Personalize your experience.
When you download the app, you’ll be prompted to answer a few questions about yourself – whether you’re a servicemember, military spouse, or family member, for example, plus your branch and installation. The app will use this information to target your benefit-search results to the programs available to you. It’ll also save the installation’s address, phone number, website, and email address under the “Favorites” tab to easily reference in the future.

2. Browse your benefits.
Use the Benefits Finder feature to discover some of the numerous programs to assist servicemembers and families. You can browse this section of the app to get an overview of all the benefits, get recommendations for programs that might suit your needs, or dig deep into a category of interest, such as financial help or child care options.

 

3. Get updates on military-centric programs. The app’s MilLife Guide keeps you up to date on topics that are unique to military life. This is where you’ll find updates on commissary sales and discount tickets for museums. It’s also where you’ll find information on serious topics, including how to manage stress during a deployment and how to obtain a tax extension if your servicemember dies.

 

4. Save pages you frequent. If you’re checking out the same benefits or MilLife Guide pages over and over, you can save the topic easily for future reference. Just click the heart icon in the upper right corner, and the topic will be automatically added to the “Favorites” tab, making it easier for you to find the content you frequent.

 

5. Connect with a Military OneSource consultant. After you’ve browsed the app to check on your benefits and program eligibility, you can connect directly with a Military OneSource consultant to receive information specific to your situation. Under the “Connect” tab, touch the link to call Military OneSource, which will automatically dial the phone number. The tab also includes options for e-newsletter registration and other ways to stay informed.

 

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About the Author

Amanda Dolasinski
Amanda Dolasinski

Dolasinski is a former staff writer at MOAA.