The web-based Beneficiary Travel Self-Service System falls short in key areas, according to an Inspector General report.

The VA fields more than 50 million calls a year across its call centers. Its hotline is seen as the “front door” to the department.

The VA has shifted focus to home-care options, but more work – and more support from Congress – is sorely needed.

The latest from the Government Accountability Office shows problems identified more than a decade ago remain unsolved.

The findings from the department's own inspector general come during congressional scrutiny of VA spending.

Roughly 200,000 claims have waited more than 125 days for a decision. Nearly 600,000 PACT Act claims have been filed so far.

The new rules apply to staff, patients, and visitors. The mandate will remain in some high-risk locations, such as transplant units.

The initiative is one of several expected to launch as part of the department’s “Year of the Caregiver.”

Dependents and survivors of some vets don’t have the same care options as fellow young adults. Help MOAA change that.

Here’s what you should know if you’re eligible for both TRICARE and the Federal Employees Health Benefits Program.

The MOAA-supported legislation targets retired servicemembers under 60, possibly saving them thousands of dollars per year.

The deal “dramatically increases” the department’s ability to hold Oracle Cerner accountable for the troubled program’s failures.