TRICARE beneficiaries who use an Express Scripts online account to manage pharmacy needs can add up to eight caregivers to that account, the Defense Health Agency (DHA) announced June 22.

Through the online portal, caregivers can order or cancel prescriptions, review order status and shipping information, and answer questions from Express Scripts about medication. At some military pharmacies, registered caregivers may be able to pick up a beneficiary’s prescription; DHA recommends contacting the pharmacy in advance to find out whether they offer this option and what procedures must be followed.

[RELATED: Ask Your Lawmakers to Back Expanded TRICARE Access for ‘Gray Area’ Retirees]

To add a caregiver, login to your Express Scripts account, click on the “Account” button at the top of the page, and select “Add a Caregiver” from the menu. Input the required information from there, including the first and last name, date of birth, and contact information (email and phone) for each caregiver.

Caregivers can access the account using the beneficiary’s username and password. The beneficiary will retain full account access, and adding a caregiver is optional.

Beneficiaries with questions on the process, or about other aspects of the TRICARE pharmacy program, should contact Express Scripts at (877) 363-1303.

More From MOAA

MOAA offers several online resources to assist TRICARE users with navigating their earned benefit:

• MOAA’s annual TRICARE Guide includes special sections on using Medicare and TRICARE For Life, what happens with TRICARE when a beneficiary retires from uniformed service, and other areas of interest.
  
  
• MOAA’s TRICARE Toolkit, updated monthly, offers expert advice on a range of topics, including how the benefit works overseas, how to resolve issues with the benefit, and whether to consider TRICARE supplements.
  
  
• MOAA’s updated Transitioning Into Medicare and TRICARE For Life publication includes a checklist to help beneficiaries prepare for changes to their care after reaching age 65. Premium and Life members can download it at this link. Not a Premium or Life member? Consider a membership upgrade.
  
  
• MOAA’s Legislative Action Center offers a chance to participate in MOAA’s work to preserve the TRICARE benefit. Top priorities in recent months include fighting cuts to the TRICARE pharmacy retail network and bringing TRICARE in line with commercial plans regarding coverage of young adult dependents.