Shay has a bachelor’s and master’s degree in psychology and found her way into the financial services field while working for a federal credit union. Since then, she has used her Accredited Financial Counselor® (AFC®) certification to promote financial readiness at Walter Reed’s Army Community Service, Coast Guard Headquarters, and now through her organization, Crusaders for Change, LLC.

Shay lives near Fort Meade with her retired Air Force husband. They also have a daughter who is a senior at the University of Maryland Baltimore County (UMBC).