A DoD pilot program allowing the online renewal of Uniformed Services Identification (USID) cards is now open to more cardholders, the department announced Jan. 16.

The program previously limited online renewals to those with sponsors who have a common access card (CAC). The new process will be available to CAC holders as well as USID cardholders with a DoD Self-Service Logon account. Cardholders can create a self-service account at this link, and can begin the renewal process at the RAPIDS ID Card Office Online (IDCO).

Other requirements, according to a DoD information sheet on the program:

• Renewals of active cards only – new cards will not be issued through this process, and expired cards will not be replaced.
• Both the sponsor and the cardholder must have email addresses in the Defense Enrollment Eligibility Reporting System (DEERS), and have authorized DoD to contact them at those addresses. Learn how to update DEERS information at this link.
• The cardholder must have a photo on file with DEERS taken within the last 12 years.
• The cardholder must have a mailing address in DEERS and must live in the U.S.

After requesting the renewal, the cardholder and their sponsor will receive an email confirming the card has been shipped or informing them of a problem with the process and providing further instructions. The sponsor can track their card via the IDCO and will receive instructions on how to confirm receipt of their card online; they must do so before the new card will be activated.

ID Card Support

Answers to frequently asked questions about the process are available at this link. While MOAA can provide basic assistance and benefits information, specific questions regarding ID card renewal issues should be addressed to the Defense Manpower Data Center (DMDC). Full contact details are available at this link.