>Opportunity
or risk?
>Learn as you go
>Dealing with change
>Is it right for you?
>Quiz: Do you have what it takes to be
a copreneur?
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Working Matrimony |
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By
Margaret Heffernan Spring 2005 |
Many couples are combining what
they love with who they love by running family businesses together.
On the surface, the Ross and
Williams families have it all. Both couples have been married for
more than 17 years. Both have large families. Both are “copreneurs,”
working together to run the businesses they own. These days many
people want to be just like them, fusing their work and home lives
in an apparently ideal integration of values and skills. With 3.6
million couples in the United States running their businesses
together, the copreneurial life appears to offer a flexible way to
combine what you love with who you love.
Opportunity or
risk?
Although the Williams’ business and
marriage both are thriving, the Rosses are undergoing the painful
process of breaking up both their family and their company. That’s
the biggest risk copreneurs take when they combine their marriage
with their business: If one fails, the other often goes down with
it. Putting all your eggs in one basket might simplify life—or put
the whole thing in jeopardy. How can you ever know which it will be?
Experience helps. Seven years ago, when Karen and Gavin Williams
founded their telemarketing firm, Carelink International, they
already were seasoned business people. Gavin had spent 15 years in
the transport industry and Karen already had run her first
successful business, Travel Accessories Ltd. “Even before we thought
of romance, we both admired each other’s business sense. The seeds
were sown then because each of us was really good at our own job.”
Karen eventually sold her company, but even with three children and
enough money to retire, they were too young to quit. “We’d been
married for eight years. Both of us had no illusions about how
difficult it is.” Working together seemed an obvious solution to
them. “We just hated being apart—we still do. Our friends all
thought it was a terrible idea, but our families thought it was
great.”
Similarly, when Kieran and Leslie Ross decided to start their own
recruitment firm, JKL and Hide Ltd., they had years of experience in
all aspects of their business. They were sick of working for other
people, and it never occurred to them that putting their married and
their business lives together was risky. “It just didn’t cross my
mind,” says Leslie. (Kieran declined to be interviewed.) “It was
more a case of thinking about the mortgage, Kieran needed a job, he
knew recruitment and accounts, [and] I had experience as an
operator. I was pregnant in February, and we planned to open in
June. I thought ‘Well, I’ve never started a business or a family, so
let’s just run with it.’ I never considered it would fail.”
Learn as you go
It’s in the nature of all
entrepreneurs to be optimistic, excited, and to embrace risk rather
than intimidated by the unknown. And it’s also in the nature of
entrepreneurs to make it up as they go along.
“The first year,” says Gavin, “we thought we were both the governor.
Then we defined our roles and stuck to them. Now we don’t interfere
with each other; we realized that you each need your own job.
There’s no point trying to work as Siamese twins.”
Kieran and Leslie did pretty much the same— first making the mistake
of overlapping areas of responsibility but eventually delineating
them clearly, for each other and for their growing staff. “At first,
we started with a blank canvas, we all did everything. But this
changed. Kieran was excellent at putting together sales proposals,
keeping track of legislation, budgeting, forecasting. And I was
really focused on sales, on getting the money in.”
They all learned—as copreneurs must—to deal with disagreement. “We
have had robust debates,” says Gavin, “but, at the end, one person
will see the other’s view and be prepared to go with that. You
couldn’t have a company with directors not talking to each other.
Companies fail that way.”
The same lesson had to be learned at JKL. “ Once, [the company] must
have been two or three years old, we had a blazing row in the
office. I was mortified with myself. And I learned: never never
never never never [to do that]. I will wait until we’re in private.
It’s a good discipline, frankly, whether you’re married or not,”
Leslie says.
Learning these lessons brought both companies considerable success.
It probably has been easier for Carelink because it was well funded
with the proceeds from the sale of Karen’s first company. That money
has bought them time and reduced the day-to-day pressure of meeting
mortgage and payroll from the same source. But JKL too enjoyed some
bumper years. “The year 2000 was the best year we had,” Leslie says.
“I take an awful lot of pride in that. It was the product of huge
learning—we really had come a long way and built a great
reputation.”
Continued>>
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