February 16, 2012
By
Reid Goldsborough
Various
efforts have been made over the years to help technophobes master what many of
us take for granted — using a keyboard or other input device to direct a
personal computer to do our bidding.
Apple
was the first company to make a name for itself through ease of use. But the
newest effort might be the best yet. Venture 3 Systems, a startup in Chalfont,
Pa., has recently released a touch-screen desktop computer called the Telikin. It comes with a standard keyboard and mouse, but the main
way to move around is by simply pressing icons, or small pictures, on the
screen.
You
can exchange email, surf the Web, share photos, compose and print letters, and
even video chat by pressing the large, labeled icons on the left of the screen.
When you turn on the computer, you’re also presented with news, local weather,
a different photo, and inspirational quote and whether you have new emails,
including those from Facebook alerting you to new posts.
I’m
currently testing out the device with my 84-year-old father, who I first
outfitted with a personal computer back in the 1990s but who has only used it
to keep a list of books he has read.
The
Telikin comes in two models: one with an 18-inch screen, which was selling on
Amazon.com for about $685, and one with a 20-inch screen, which was selling at
the same venue for about $999. It’s also available online from Best Buy and
Sears and in select stores from Radio Shack and Fry’s Electronics.
This
is considered an “all-in-one” computer, meaning the central processing unit,
memory, hard drive, and DVD/CD player are all built into the back of the still
relatively thin computer screen. There’s no separate case for these components.
Along
with its touch screen, another distinctive feature is the computer isn’t based
on Windows or the Mac operating system but on Linux, which typically is
considered an operating system for computer geeks. Venture 3 Systems has taken
Linux in the opposite direction, going for extreme ease of use, and largely
succeeding.
As
the brief instructional manual points out, if you’re also having Internet
access installed, you might need to have the technician installing it call a
Telikin technician. In our case, we did, discovering we needed to first connect
the computer with a cable before connecting it wirelessly.
Another
phone call was required to learn we had to turn the computer off and on again
to establish the Internet connection. Each time after that, it connected to the
Internet flawlessly.
The
Telikin is targeted at seniors and others less technically sophisticated, so
you shouldn’t expect to do serious number crunching or video editing. With the
word processor and spreadsheet program that’s included with it, for instance,
you can have only one document open at a time.
Besides
ease of use, another of the Telikin’s commendable qualities is the way it lets
another person control the computer remotely to help teach the owner how to use
it. The Telikin calls such a person a "Tech Buddy."
The
Tech Buddy has to first create a username and password in person using the
Telikin. Then, when back at his or her own location, whether across town or
across country, the Tech Buddy downloads from the Telikin website a
remote-control program to his or her own computer.
The
software allows the Tech Buddy to see on his or her own computer screen what
the owner sees on the Telikin’s screen and to control the Telikin’s mouse
pointer and keyboard with his or her own mouse and keyboard. You can’t use a
regular monitor as a touch screen, but moving the mouse pointer to an icon and
clicking approximates this closely enough.
All
of this is extremely useful in giving lessons over the phone. You don’t need to
have the owner of the Telikin tell you what he or she sees on the screen
because you, as the Tech Buddy, see it yourself, which greatly speeds up the
learning time.
My
father is still getting used to scroll bars and other computer concepts. But at
this point, he’s well on his way to being a regular Internet user.
Reid Goldsborough is a syndicated columnist and author of the book Straight Talk About the Information Superhighway. He can be reached at
reidgold@comcast.net or
www.reidgoldsborough.com.
Copyright Reid Goldsborough and Military Officers Association of America. All rights reserved.