Online Help
Center
Members can access our online library of frequently
asked questions by clicking here (you
will be redirected to the center once you are logged in). The help portal
contains a list of questions and answers based on topics such as pay, benefits
and legislative issues. You can also ask MOAA a direct question, provide
feedback for improvements and view any recent email communications you have had
with the Member Service Center.
Telephone
Call (800) 234-6622 or (703) 549-2311 for help with
any question or to make any suggestions: MOAA
membership support (join, renew, upgrade), change of address, legislative
action, benefits information, magazine subscriptions, or for general assistance.
You also may contact any staff member through those phone numbers. Our Member
Service Center representatives are ready to assist you Monday through Friday
from 8:00 a.m. to 6:00 p.m. Eastern time.
E-mail
E-mail msc@moaa.org for assistance with
any question or issue, as listed above. Use this e-mail address
also to contact any MOAA staff member or board director. Additionally, our
Member Service Center representatives can provide a wide range of assistance
with personal concerns.
Change address, update contact
information, join, renew, or upgrade membership
Call our Member
Service Center at (800) 234-6622 or (703) 549-2311 or e-mail msc@moaa.org.
You also may update
your membership information online.
Additional contact
information:
| Benefits
Information and Financial Education | For
assistance with many personal questions and concerns, such as military benefits,
entitlements, and survivor issues. | beninfo@moaa.org |
| Council/Chapter
Affairs | For questions or issues regarding your council or
chapter and The Affiliate newsletter.
| chapters@moaa.org |
| Death Reports | To
report the death of a MOAA member, please contact us through our TAPS form.
Note: A family member must request that a member's name be
listed in the magazine. | Online form |
| Legislative Affairs | Questions, comments, or assistance with regard to MOAA's government
relations function. This department also produces and distributes the Weekly
Legislative Update. | legis@moaa.org |
| Member Services | Questions or
comments regarding MOAA services such as insurance, health, and travel
products. | memsvcs@moaa.org |
| Public
Relations | Questions or comments regarding MOAA in the news
media. | pr@moaa.org |
| Scholarship Information | Questions
about the educational assistance program or student status. | edassist@moaa.org |
| Military
Officer magazine subscriptions or change of address | For questions about magazine subscriptions, missing issues, or to update
your delivery address. | msc@moaa.org |
| Military Officer magazine
content | Comments or questions regarding magazine content.
Note: If you wish to submit stories for publication,
please review our guidelines
for freelance writers. You also may submit information about reunions,
seek buddies, or request a member book listing. | editor@moaa.org |
| TOPS (The Officer Placement
Service) | Questions or comments regarding MOAA's transition
and career assistance programs. | tops@moaa.org |
| MOAA Web Site | Send
your technical questions or comments to our Webmaster. | webmaster@moaa.org |
Visit Us
If you
are in the Washington, D.C., area, please feel free to stop by and see us. We
always welcome visits from our members. MOAA is located at 201
N. Washington St., Alexandria, Va. 22314 (in the heart of Old Town
Alexandria, Va.)
